Privacy Policy
We inform you of the Privacy Policy of Linkus Unipessoal, Lda , which informs you of your rights and establishes how we collect and use your personal data.
Linkus Unipessoal, Lda we are committed to using your data only for clearly clarified purposes, and we have adopted several security measures, of a technical and organizational nature, in order to protect the personal data that are made available to us against dissemination, loss, misuse, alteration, processing or unauthorized access , as well as against any other form of illicit treatment.
RESPONSIBLE FOR PROCESSING PERSONAL DATA
Linkus Unipessoal, Lda , headquartered at Rua Principal da Murta, 138 3770-216 Oliveira do Bairro, is the entity responsible for the processing of personal data, as it defines which data is collected, the means of processing and the purposes for which the data is used.
Our company's main activity is the rental of driverless passenger cars and goods vehicles from the most varied brands of car manufacturers and the organization of tourist activities.
We advise you to read the privacy policies of these brands, as they may independently collect, directly or indirectly, your personal data. You should contact the respective car manufacturer brand directly in relation to any question regarding their use of your personal data.
DATA PROTECTION OFFICER
Linkus Unipessoal, Lda does not have a Data Protection Officer (Data Protection Officer or DPO) due to the nature of its activity and the processing of data that is required to carry out the same.
If you wish to clarify any doubts or make a complaint, you can do so with the person responsible for data processing at Linkus Unipessoal, Lda , via the email address info@linkus.pt .
You also have the right to lodge a complaint with the National Data Protection Commission (CNPD) regarding the processing of your personal data by Linkus Unipessoal, Lda.
PERSONAL DATA, HOLDERS, CATEGORIES AND METHOD OF COLLECTION OF PERSONAL DATA
WHAT ARE PERSONAL DATA?
Any and all information relating to a natural person, identified or capable of being identified, is considered personal data. A natural person who can be identified, directly or indirectly, in particular by reference to an identifier, is considered identifiable. An identifier may be, for example, the name, identification number, location data, electronic identifiers or one or more elements specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
WHO ARE THE PERSONAL DATA HOLDERS?
The customer or potential customer, natural person, to whom the data relates and who uses, or intends to use, the products or services made available by Linkus Unipessoal, Lda.
The representative/employee or point of contact in the company, in the case of legal entities, within the scope of the execution of a contract, or pre-contractual diligence, concluded between that company and Linkus Unipessoal, Lda.
WHAT CATEGORIES OF PERSONAL DATA ARE PROCESSED AT LINKUS , LDA. ?
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Identification data |
Examples |
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Personal information and contact |
Name, civil or tax identification details, details required for payment, billing address, date of birth, gender, telephone contact, email address, driving license details.
In the case of representatives/employees of legal entities, we only collect the data essential for the proper execution of the contract, such as name, email address and telephone number. |
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Service |
Products purchased or services purchased.
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Profile and Interests |
Interests in products or services made available by Linkus Unipessoal, Lda.
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Customer History |
Customer satisfaction ratio and response to satisfaction surveys; offers received; rented vehicle(s), including information about model, model configuration, rental date(s), check-out and check-in dates, rents; campaign history response history; participation in events; complaints history; among other situations and recurring issues in the rent-a-car activity.
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HOW AND WHEN ARE YOUR PERSONAL DATA COLLECTED?
Can your personal data be collected in the following circumstances?
–For the purposes of concluding and executing a contract, namely when you rent a product from us or purchase a service from us.
– Through the Linkus Unipessoal, Lda website. When filling out the following forms, namely:
-Reservation of a specific car group, meaning a reserved vehicle or similar, particularly in step no. 4 (Personal Data);
-On the “Contacts” page;
-When you subscribe to our newsletters, giving us your consent.
- In the event that you wish to make a car rental reservation request
- When you visit one of our Customer Service spaces, as a potential customer, and with express consent you provide us with your personal data.
- When you participate in events organized by Linkus Unipessoal, Lda. , or by the brands/companies with which we collaborate, and with express consent, you provide us with your personal data.
BASIS, PURPOSES AND DURATION OF THE PROCESSING OF PERSONAL DATA
The grounds that legitimize the processing of your personal data by Linkus Unipessoal, Lda are the following:
Consent: your personal data may be processed upon a free, specific, informed and explicit expression of will, under which you accept, by means of a statement or unequivocal positive act, that your personal data be subject to processing, through the Communication Proposal for data processing of Linkus Unipessoal, Lda.
Pre-contractual due diligence and/or contract execution: your personal data may be necessary to clarify doubts, to present you with a proposal, for the conclusion, execution and management of the contract concluded with Linkus Unipessoal, Lda.
Compliance with legal obligation: your data may be necessary to comply with a legal obligation to which the entity responsible for processing, in this case Linkus Unipessoal, Lda , is subject.
Legitimate interest: your data may be necessary to carry out certain tasks related to the business activity of Linkus Unipessoal, Lda , except in cases where your rights to privacy and data protection must prevail.
Therefore, Linkus Unipessoal, Lda will process your personal data in accordance with the following:
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Legal Basis |
Purposes |
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Consent |
We process the personal data of customers and potential customers, with consent, for commercial and marketing purposes, namely: marketing campaigns, events, promotions, information about new products, satisfaction surveys about the services provided by Linkus Unipessoal, Lda and scope of sales and/rental follow-up.
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Pre-Contractual Due Diligence and/or Contract Execution |
We process personal data for the purposes of concluding, executing and managing the contract concluded between the client and Linkus Unipessoal, Lda , namely for the preparation of proposals and contracts; in the context of a complaint; to schedule a workshop service; when purchasing car parts.
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Compliance with Legal Obligation |
When processing is necessary to comply with legal obligations, your personal data will be transmitted to police and tax authorities, for example, for billing purposes, for the car registration process; driver identification within the scope of notification(s) that results in the imposition of fine(s); response and resolution of any complaints registered in the Complaints Book.
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Legitimate Interest |
We process personal data based on legitimate interest, namely for monitoring and managing the business; as part of the customer's contact request via website and social media; to respond to complaints made through third-party entities that Linkus Unipessoal, Lda sells and also, respond to requests/complaints made through the complaint portal/DECO or through direct contact with Linkus Unipessoal, Lda, when we need to contact the representative of a legal person, in the context of the execution of a
Contract or pre-contractual due diligence. |
Linkus Unipessoal, Lda , if the customer is a legal person, in order to fulfill its contractual obligations, needs to collect some personal data (e.g. name, email address, telephone number and all other data inherent to the execution of a rental contract) of the representative or employee of that company, for the sole purpose of allowing the proper execution of that contract.
In this case, the legal entity client must ensure that the data collected from its representatives/employees are collected and transmitted to Linkus Unipessoal, Lda in a lawful manner (under one of the lawful causes provided for in the applicable legislation), and must grant the holders of personal data, their representatives or collaborators, the right to information about the processing of this data.
PERSONAL DATA STORAGE PERIOD
Linkus Unipessoal, Lda. Keeps the holders' personal data only for the period strictly necessary to achieve the purpose for which they were collected. In certain cases, the law requires the retention of data for a specific period, particularly in the case of data necessary for information to the Tax Authority, which will be kept for 10 years, in accordance with current legislation.
We will also retain your data for as long as you maintain a contractual relationship with Linkus Unipessoal, Lda. However, we may keep your personal data for periods longer than the duration of the contract, based on your consent, to ensure rights and duties related to the contract or in situations where there is a legitimate interest of Linkus Unipessoal, Lda , always respecting the period necessary to pursue the purpose for which they were collected. If there is no specific legal obligation, your data will only be processed for the period necessary to fulfill the purposes that motivated its collection, and as long as legitimate grounds exist that allow its conservation by Linkus Unipessoal, Lda. As a rule, your personal data, when processed for marketing and sales purposes, will be kept for a maximum period of 3 years from the collection of your consent or the last contact made (whichever occurs last) and if , within this period, has not withdrawn his consent.
Once the maximum retention period has been reached, personal data will be irreversibly anonymized (anonymized data may be retained) or will be securely destroyed.
TRANSMISSION OF YOUR PERSONAL DATA
Linkus Unipessoal, Lda transmits your personal data only when necessary for the purposes described above, namely, for the provision of services requested by you.
Linkus Unipessoal, Lda 's suppliers and/or service providers are contractually subject to the same terms and conditions for processing personal data as Linkus Unipessoal, Lda, and are prohibited from using, transferring, disclosing or recording the holder's personal data for any other purpose other than that for which they were specifically hired (or without your consent, as applicable).
Linkus Unipessoal, Lda may transmit your personal data, depending on the purpose for which they were collected, to the following categories of recipients: insurance entities, brokers/mediaries, when requested by you and only the data necessary for the development of the activity pursued by these entities.
Your personal data may also be transmitted to entities to which the data must be communicated by law, such as the tax authority or judicial authority.
Furthermore, and with your consent, your personal data may be transmitted to companies and/or brands operated by Linkus Unipessoal, Lda.
LINKS TO OTHER WEBSITES
We draw attention to the fact that Linkus Unipessoal, Lda is not responsible for the privacy practices of third parties whose websites have a hyperlink on our website, and cannot guarantee the accuracy or authenticity of the information contained there. We advise you to read the privacy policies of any other website that is linked to the Linkus Unipessoal, Lda website.
RIGHTS OF PERSONAL DATA SUBJECTS AND RESPONSE TO SUBJECTS’ REQUESTS
Linkus Unipessoal, Lda guarantees the applicability and fulfillment of all rights of the holder of personal data provided for in the General Data Protection Regulation and national legislation in force.
RIGHT OF ACCESS
We have the right to obtain, from Linkus Unipessoal, Lda , confirmation that the personal data concerning us are being processed or not and, if this is the case, the right to access your personal data and information relating to that same processing, for example, may require an exact copy of its compilation and request additional information about the processing we carried out.
RIGHT OF RECTIFICATION
You also have the right to obtain, without undue delay, from Linkus Unipessoal, Lda the rectification of inaccurate personal data concerning you, namely the right to correct or complete your personal data.
RIGHT TO DELETION OF DATA (“RIGHT TO BE FORGOTTEN”)
You may exercise the right to have your personal data erased by Linkus Unipessoal, Lda , without undue delay, provided that: the data is no longer necessary for the purpose for which it was processed; when you withdraw your consent and there are no other valid grounds for its retention; when you object to the processing and there are no prevailing legitimate interests on the part of Linkus Unipessoal, Lda , as well as in other legally provided cases.
RIGHT TO DATA PORTABILITY
You have the right to receive the personal data that concerns you and that you have provided to Linkus Unipessoal, Lda , in a structured, commonly used and machine-readable format, as well as the right to transmit this data to another person responsible for the processing (if such technically possible), and if the processing is based on consent or a contract, and the processing is carried out by automated means.
RIGHT TO WITHDRAW CONSENT
You can, at any time, change your consent, limit it to certain types of processing or withdraw it, however, withdrawing consent does not compromise the lawfulness of the processing carried out based on the consent previously given.
RIGHT OF OPPOSITION
You may also object, at any time, to the processing of personal data concerning you, when there are no compelling legitimate reasons for the processing that prevail over your interests, rights and freedoms, or for the purposes of declaring, exercising or defending a a right in a judicial proceeding.
It is also important to add that you have the right to object, at any time, to the processing of your data for the purposes of direct marketing. In this case, Linkus Unipessoal, Lda undertakes to access the processing of data for this purpose.
RIGHT TO LIMITATION OF TREATMENT
In certain situations, you have the right to obtain from Linkus Unipessoal, Lda the limitation of the processing of your data, particularly if you contest the accuracy of the personal data for a period that allows Linkus Unipessoal, Lda to verify its accuracy, in cases where the data are no longer necessary for the purposes of the processing but are still required by the holder for the purposes of declaring, exercising or defending a right in legal proceedings and even when opposing the processing, until it is verified that the reasons of legitimate interest of Linkus Unipessoal, Lda prevail over yours, as well as in other legally provided cases.
RIGHT NOT TO BE SUBJECT TO ANY AUTOMATED DECISIONS
You have the right not to be subject to any decision taken exclusively based on automated processing, including profiling, that produces legal effects or significantly affects you in a similar way.
EXERCISE YOUR RIGHTS
You may exercise your rights free of charge, except in the case of a manifestly unfounded or excessive request, in which case a reasonable fee may be charged taking into account the costs.
We will respond to your requests within a maximum period of 30 days, except in cases of more complex requests.
In fact, you can exercise your rights via the email address info@linkus.pt .
Even so, if you are not satisfied with our response after exercising any of these rights, you have the right to lodge a complaint with the CNPD.
PROCEDURE AND TECHNICAL SAFETY MEASURES
Linkus Unipessoal, Lda uses appropriate physical, technological, organizational and security measures to protect your personal data in order to protect the personal data made available to us against dissemination, loss, misuse, alteration, processing or access unauthorized, as well as against any other form of illicit processing.
COOKIES
You can consult our Cookies Policy here .
PRIVACY POLICY UPDATE
Linkus Unipessoal, Lda reserves the right, at any time, to update this Privacy Policy. Therefore, it is recommended that you periodically consult this policy on our website to stay informed about the processing of your personal data. Without prejudice to the consultation of this policy on our website, Linkus Unipessoal, Lda will inform you of the changes made through the various communication channels used and selected by you.
The Privacy Policy was last updated on January 14, 2023.