Alternative Resolution of Consumer Disputes
In accordance with Law No. 144/2015, of September 8, 2015, we disclose all Entities for Alternative Dispute Resolution that can be contacted in the event of a conflict, when purchasing a product or service referenced on this website .
It should be noted that when necessary, this solution compared to the judicial route is normally faster, less formal and less expensive.
This way, if you are dissatisfied and want to explain your situation, you can do so by contacting an Alternative Dispute Resolution Entity.
For more information, consult the Portal _ Consumer at www.consumidor.pt .
Other Alternative Resolution Entities in case of Consumer Disputes:
Automobile Sector Arbitration Center
Lisbon Consumer Dispute Arbitration Center
www.centroarbitragemlisboa.pt ;
Consumer Dispute Arbitration Center of Vale do Ave/ Arbitration Court
CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
CIMPAS – Information, Mediation and Insurance Ombudsman Center
Consumer Dispute Arbitration Center of the District of Coimbra
www.centrodearbitragemdecoimbra.com ;
Algarve Consumer Conflict Information, Mediation and Arbitration Center
Electronic Complaints Book